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What Are ITConsult’s Managed Services?

ITConsult, through our managed services, monitors and manages the IT infrastructure that stores critical business data and keeps applications available.

ITConsult services work with your in house IT department by providing as much or as little support as needed. Our transparent processes and market-leading IT management processes allow ITConsult customers to retain full control over the systems and services in our care, delivering real-time, always-on view of applications and supporting infrastructure.

NetApp Performance Polaroid

Learn more about storage snapshots…

NetApp Monthly Health Check

Keep your NetApp storage in top shape

NetApp Managed Storage Services

View the datasheet to find out more

Pro Active Packages

A stitch in time saves nine

Why use it?

To remain competitive, small and medium sized businesses need to have IT systems that support their business goals. They have to do this cost-effectively and often with little in-house Information Technology (IT) experience. Maintaining a dedicated, full-time IT department is simply too expensive, time consuming and inefficient for smaller companies. The answer to this predicament is to outsource to managed services organsiations like ITConsult the support and evolution of IT to a professional IT Services company. These managed services firms offer on-demand talent, depth of experience, deep resources and huge economies of scale that allow their clients’ businesses to have both peace of mind and affordable IT support.

Data & Infrastructure Service?

ITConsult supports, monitors and advises on the full range of server and storage platforms, Windows environments and networking infrastructure keeping operating systems and hardware tuned and patched to maximise availability, efficiency, security and performance.

We offer customised management services up to the operating system level, including proactive support services, comprehensive server monitoring, hardware and resource trend reporting, operating system patch monitoring, alerting and installation services and the generation of health check reports to bring all the information together in one, easy to understand report.

The most important aspect of any managed IT service is the integrity and protection of customer data. ITConsult’s data and storage solutions are designed with customers to ensure storage is always performing and available 24/7, often extending into broader services that include archiving to reduce storage footprint and increase compliance and data accessibility.

Increasingly, customers require specialist help around the database layer and key application support. ITConsult’s Database Management team deliver database tuning and performance optimisation services, performing the necessary work to ensure that the dynamic needs of a customer’s application environment can always be met.

Levels of Service

One-off Storage Polaroid
Monthly Health Checks
Monthly Managed Services w/ Health Checks
General Infrastructure & Windows Health Check
BaaS & DRaaS
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The I.T. Consultancy Group (ITConsult) provides agile, efficient information technology consultancy services and sources best in class product solutions for Australian organisations. ITConsult are an experienced team dedicated to designing solutions that deliver on business critical requirements and budgets. ITConsult strives to ‘humanise’ complex technologies and bring a personalised approach to IT, building long-term partnerships founded on trust, ownership and transparency. Contact us today to find out how we can build a partnership with you.